HULL RENEW – STATEMENT OF TERMS
Last updated: November 3, 2025
How acceptance works
These Terms are posted for clarity. They are not a standalone signed contract. They apply to all services once a client accepts an invoice or makes any payment. By accepting or paying a Hull Renew invoice, scheduling service, or providing access to the vessel, you agree to these Terms for the services described. These Terms are incorporated by reference into every quote, estimate, work order, and invoice we issue.
PLAIN-LANGUAGE SUMMARY
- Default payment schedule: 25% nonrefundable on receipt, 50% the day before work begins, final 25% when the crew has fewer than two days remaining.
- 7-day grace period after any due date, then late charges at the maximum rate permitted in Florida.
- Weather or access delays that only affect final cosmetic steps do not delay the last payment.
- We may assert a maritime lien against the vessel for unpaid balances.
- 7-day workmanship warranty on the specific services performed.
- Safety rules apply during underwater work. Engines, thrusters, stabilizers, and moving gear must remain off while divers are in the water.
- All disputes: binding arbitration in Palm Beach County, Florida; neutral selected from a shortlist of AAA or JAMS arbitrators; client advances administrative fees subject to reallocation by the arbitrator; class action waiver (to the fullest extent permitted by law).
1. VESSEL INFORMATION
The client agrees to provide accurate and complete information about the vessel and service location (including vessel name, HIN if applicable, make/model, LOA/beam/draft, coating notes, slip or dock access, and any known hazards or restrictions) before work begins, and to promptly update Hull Renew if circumstances change.
The client represents and warrants that they are the owner, captain, manager, or authorized agent with authority to request and accept services for the vessel, to bind the vessel for necessaries, and to grant safe access to the vessel and dock. Hull Renew may reasonably notify the marina or manager regarding scheduling and, if needed, unpaid balances or lien rights.
Providing incomplete or inaccurate information may cause delays, affect pricing, or require additional mobilization or equipment. Any such reasonable additional costs may be added to the invoice.
2. PRICE, PAYMENT OPTIONS, AND TERMS
Payment options
Credit card: +4% processing fee.
ACH bank transfer: +2% processing fee.
Cash: 5% discount applied to labor line items.
Wire, Zelle, and check are accepted. Client is responsible for bank or wire fees. Surcharges and discounts apply where permitted by law.
Payment terms
25% nonrefundable deposit due on receipt of invoice to reserve the schedule.
50% of the total invoice due the day before work begins on site.
Final 25% due when fewer than two days remain for the crew to complete the project, as reasonably determined by the Hull Renew crew lead.
Weather or access delays that only affect final cosmetic steps (for example a last wash or wax) do not delay the due date for the final payment.
Equipment rentals and special charges
Client bears the cost of equipment rentals and related special charges needed to perform the work, such as lifts, scaffolding, special containment, compressors, specialized tools, or diver equipment. These amounts may be added to the final invoice as needed.
3. GRACE PERIOD, LATE CHARGES, AND COLLECTIONS
There is a 7-day grace period after any stated due date. After that, unpaid amounts accrue late charges at the maximum rate permitted by Florida law and may include reasonable collection, administrative, attorney, and remobilization costs. Hull Renew may pause current or future work for any past due balance and may apply payments to the oldest invoices first.
4. SCHEDULING, WEATHER, AND ACCESS
Service dates are targets. Work depends on weather, sea state, current, tide, and safe access. We may pause or reschedule when conditions are unsafe or quality would be compromised. Client must ensure legal access, required permissions, shore power and water when needed, and safe conditions for divers and technicians.
5. ENVIRONMENTAL COMPLIANCE
We follow applicable marina and local rules, use appropriate containment, and select products suitable for the finishes. If a marina requires special containment or permits, the client agrees to cover related fees with prior notice.
6. MATERIALS AND PRODUCT USE
If the client supplies or specifies products, Hull Renew is not responsible for product compatibility or performance. Underwater cleaning may reduce antifouling thickness. Many paint warranties change after in-water cleaning. Client acknowledges this risk.
7. CONDITION RISKS AND DISCLOSURES
Cleaning, compounding, or diving can reveal pre-existing defects such as thin paint, weak decals, failing clear coat, pitting, crazing, or prior burn-through. Removing stains, decals, or adhesive can expose fade or ghosting. Interior services are cosmetic only.
8. WORKMANSHIP WARRANTY AND CALLBACKS
We provide a 7-day workmanship warranty on the specific services performed. Report issues within 7 days with photos. We will inspect and, at our option, re-perform affected steps. Warranty excludes environmental fallout, new contamination or growth, incompatibility with undisclosed products, and conditions outside our control.
9. PHOTOS, VIDEO, AND MARKETING
Before, during, and after documentation may be used for quality control and records. Marketing use is optional. Clients can opt out or ask us to obscure vessel identity by emailing support@hullrenew.com.
10. SAFETY AND DIVER OPERATIONS
We do not operate the vessel. Engines, thrusters, stabilizers, and moving gear must remain off while divers are in the water. A dive flag or similar signage will be used where applicable. If unsafe conditions arise, work pauses until safe.
11. INSURANCE, LIABILITY, AND REMEDIES
We maintain general liability insurance and workers compensation where required. To the maximum extent allowed by law, our total liability for any claim arising from the services is limited to the fees paid for the specific service at issue. No special, incidental, indirect, or consequential damages.
Maritime lien rights – Services to a vessel are necessaries under federal maritime law. We may assert, perfect, and enforce a maritime lien against the vessel for unpaid amounts under 46 U.S.C. Section 31342 and other applicable law, and may file a Notice of Claim of Lien with the U.S. Coast Guard or record equivalent notices under state law where applicable.
Subcontracting – Hull Renew may subcontract work when deemed necessary, including divers and specialty technicians, and will supervise such subcontractors. Hull Renew remains responsible for quality control of the services it manages and for maintaining appropriate insurance for its personnel and subcontracted activities.
Attorneys fees – The prevailing party in any action arising from these Terms is entitled to reasonable attorneys fees and costs.
12. RECURRING SERVICE
For recurring plans that we mutually agree to, service is month-to-month and may be canceled with 14 days' notice. Weather skips roll to the next window. Rates may adjust with 30 days' notice based on condition changes or inflation.
13. BINDING ARBITRATION AND GOVERNING LAW
Agreement to arbitrate – The parties will first attempt good-faith resolution. All disputes, claims, or controversies arising out of or relating to these Terms or the services will be resolved by final and binding arbitration held in Palm Beach County, Florida, to the fullest extent permitted by law.
Rules and seat – The arbitration will be administered by AAA Commercial Rules or JAMS Comprehensive Arbitration Rules (Administrator chosen by Hull Renew), before a single arbitrator seated in Palm Beach County, Florida.
Arbitrator selection – Hull Renew will provide a shortlist of three neutral arbitrators from the Administrator's panel, each with at least 10 years of experience in maritime, commercial, or construction matters. The Client may strike one name within 5 business days. Hull Renew will select the arbitrator from the remaining names.
Fees and costs – The Client will advance the Administrator's filing, administrative, case management, and arbitrator fees at the outset. The arbitrator may reallocate such fees and costs in the final award, and the prevailing party is entitled to reasonable attorneys fees and costs in addition to any award, to the fullest extent permitted by law.
Class action and jury trial waiver – Arbitration will proceed on an individual basis only. No class, collective, consolidated, or representative claims are permitted. Each party waives any right to a jury trial.
Provisional remedies and lien rights – Either party may seek provisional or injunctive relief in court to protect rights or property pending arbitration. Hull Renew may file, perfect, notice, and enforce maritime liens and related claims in court without waiving arbitration.
Confidentiality – The arbitration, filings, and award are confidential, except as needed to enforce or challenge the award or as required by law.
Delegation and enforceability – The arbitrator has exclusive authority to resolve disputes about the scope, formation, or enforceability of this arbitration provision, except that a court may decide issues about the class waiver. If any part is found unenforceable, the remainder applies to the fullest extent permitted by law.
Judgment and governing law – Judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs interpretation and enforcement of this arbitration provision. Florida law governs all other issues.
14. CHANGES, ASSIGNMENT, AND SEVERABILITY
Changes must be in writing (email is acceptable). Neither party may assign without consent, except that Hull Renew may subcontract divers or technicians under its supervision. If any clause is held invalid, the remainder stays in force.
15. CONTACT
Hull Renew LLC
Boca Raton, Florida
support@hullrenew.com
For convenience only. These Terms are incorporated by reference into Hull Renew invoices and proposals. Acceptance or payment of an invoice indicates agreement to these Terms.